On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me?
What elements of the service I provided most impressed you?
Made it simple and easy. Recommend a lender that provided a great rate and great service. Enabled us to buy our home and focus on more important things than the finance
Are there any improvements to my service I could make?
Nothing to note on this point
Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent
Did I keep you informed during the application and approval process?
NOTICE: This message and any attachments are confidential and may contain copyright material of Australian Finance Group Limited or a third party. It is intended solely for the purpose of the addressee and any other named recipient. If you are not the intended recipient, any use, distribution, disclosure or copying of this message is strictly prohibited. The confidentiality attached to this message is not waived or lost by reason of the mistaken transmission or delivery to any unintended party. If you have received this message in error, please notify the author immediately or contact Australian Finance Group on +61 8 9420 7888.